Privacy Policy

Our Commitment to Privacy

@Home VMS believes the responsible use of customer information collected on our website is critical to our business objectives and reputation. Federal law requires us to tell you how we collect, use, share and protect your personal information.

The Information We Collect

@Home VMS collects nonpublic personal information (NPI) that has been voluntarily provided by you in an application. We collect only that information that is necessary to process your application. Information collected may include name, address, telephone number, credit card information.

Disclosure of Customer Information

@Home VMS takes the privacy of our customers very seriously. We will not sell or otherwise provide customer nonpublic personal information to any third parties for marketing purposes.

Safeguarding NPI

@Home VMS has technological and operational security policies and procedures in place to protect customer information from loss, mishandling or unintentional misuse. We follow generally accepted industry standards to protect nonpublic personal information submitted to use, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially accepted means to protect nonpublic personal information entered on our website, we cannot and do not guarantee its absolute security.

Visit to learn how to be on guard against Internet fraud, secure your computer and protect your nonpublic personal information.

Cancellation/Refund Policy

Cancellation requests must be recieved prior to property inspection in order to receive full refund. If a cancellation request is made after property inspection, the entire appraisal fee will charged to the credit card provided.

Delivery Policy

Appraisal Order will be delivered within 14 business days after the order being processed.

Policy Changes

We reserve the right to modify or amend this Privacy Policy at any time. Changes will be made immediately to the website.

Contact Us

If you have questions or suggestions regarding @Home VMS Privacy Policy, please contact us (858) 284 6635